We currently ship within the United Kingdom only.

Orders are usually processed and shipped within 5 working days for items available to order.

Items can be returned or exchanged within 14 days, as long as they are unused and in original condition. Customers are responsible for return postage unless the item is faulty.

Just email anna@lovi.uk and we’ll help you from there.

"Coming Soon" pieces are designs we're exploring for LÖVI. If one catches your eye, click Join The Waiting List on its product page. Your interest helps us decide which pieces to make. If a piece goes ahead, we'll email you its price and launch details when they're confirmed.

Apparel care instructions will be listed on the label or product page — typically gentle wash recommended.

You can email us anytime at anna@lovi.uk— we’re always happy to help!